Important Service Info FAQ

What states is McNeil licensed to perform work in?

We are located in Omaha, Nebraska, and due to our central location, we can provide service to all 48 continental states. No matter where your company is in the US, we can give you a competitive bid for services.

What are McNeil’s non-emergency hours of operation?

Our normal hours of operation are 8:00 am to 5:00 pm Monday through Friday. However, if you have a weekend or after-hours emergencies, we are here to serve your needs also.
24/7 Emergency: 877-384-1377

How do I request a quote for an industrial refrigeration system?

If you would like to receive information about a quote on services you can visit our website. Every page has a “Contact Us” form. Simply fill in your contact information and ask a question or make a comment. You have the option of choosing a phone or email contact preference.

If you wish to speak with someone from McNeil Industrial, you can call our toll-free number at 1-800-728-6160. We have experienced designers and engineers who can handle all phases of your project, and we can give you a competitive bid.

How do I request a quote for parts?

You can visit our Request a Quote page and fill out the online form, call 877-382-1553 or email
Preferred Method of Contact(Required)
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Engineering & Design


We have the experience and expertise to work with you to design a high quality and energy efficient system for your business.

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System Installation


We offer a staff of highly trained installation and service personnel with vast experience in large ammonia systems.

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Process Safety Management


We have an unparalleled advantage when it comes to experience with PSM for ammonia refrigeration programs. Call 800-728-6160 or email

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McNeil Industrial has “Best in Class” trained service technicians for start-up, troubleshooting and service. Our goal is to see that your system is sustaining its optimal level of performance.

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McNeil Industrial works side by side, with a select group of specialized controls teams to provide your system the latest automation and technology available in the industry.

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at McNeil Industrial

We are always looking for qualified dedicated people to join the McNeil Industrial team. Please call us at 800-728-6160 to discuss current career opportunities.




8425 Madison Street
P.O. Box 27004
Omaha, NE 68127

Phone: (800) 728-6160
Fax: (402) 339-5560


1362 North Hwy 9, Suite B
Parkville, MO 64152

Phone: (800) 728-6160
Fax: (816) 741-3074


2720 Bernard Way
Russellville, AR 72802


6409 Meister Street
Amarillo, TX 79119

Phone: (806) 437-2275


7910 Rustic Oak Drive
Knoxville, TN 37919

Phone: (402) 957-8302


768 Bryant Drive
Attalla, AL 35954

Phone: (256) 458-0888