Industrial Refrigeration Maintenance & Services – FAQ

1. Where does McNeil Technical service provide industrial refrigeration services?

Our central location in Omaha, Nebraska makes it possible for us to provide refrigeration solutions to all businesses in North America.

2. What if my refrigeration equipment malfunctions after business hours?

At McNeil Industrial, we know many businesses must operate 24 hours a day. If you are experiencing a refrigeration emergency, we are available around the clock. We will come to your place of business, determine the problem, and take care of it as quickly as possible.

3. How do I contact customer service?

If you have any refrigeration concerns, all you have to do is call our toll-free number 1-800-728-6160. Someone will be there to help.

4. How do industrial refrigeration systems work?

Industrial refrigeration systems work on the same basic principles of all refrigeration equipment. The refrigerant travels through a compressor, condenser, and evaporator coils to remove heat from a given space.
Industrial systems commonly use ammonia as a refrigerant because it is more efficient and cost-effective for large refrigerating and chilling systems

5. What is the expected lifetime of an industrial refrigeration system?

According to ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers), an industrial refrigeration system can last 40 years or longer. They also recommend more companies consider ammonia systems due to the economics and efficiency.

6. Do you provide industrial refrigeration services to overseas?

Presently, McNeil Industrial provides services to the entire continent of North America, but not overseas.
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Engineering & Design


We have the experience and expertise to work with you to design a high quality and energy efficient system for your business.

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System Installation


We offer a staff of highly trained installation and service personnel with vast experience in large ammonia systems.

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Process Safety Management


We have an unparalleled advantage when it comes to experience with PSM for ammonia refrigeration programs. Call 800-728-6160 or email

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McNeil Industrial has “Best in Class” trained service technicians for start-up, troubleshooting and service. Our goal is to see that your system is sustaining its optimal level of performance.

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McNeil Industrial works side by side, with a select group of specialized controls teams to provide your system the latest automation and technology available in the industry.

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at McNeil Industrial

We are always looking for qualified dedicated people to join the McNeil Industrial team. Please call us at 800-728-6160 to discuss current career opportunities.




8425 Madison Street
P.O. Box 27004
Omaha, NE 68127

Phone: (800) 728-6160
Fax: (402) 339-5560


1362 North Hwy 9, Suite B
Parkville, MO 64152

Phone: (800) 728-6160
Fax: (816) 741-3074


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Phone: (806) 437-2275


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Phone: (256) 458-0888